Returns

You can return any product you purchased in our online store within 30 days after purchase. You can simply return your jewelry piece by sending it via mail.

Please be aware that we can only accept the returned jewelry piece, if all of the following criteria is met:

  • The jewelry must arrive unused and in it's original condition.
  • You must use tracked and insured shipping. 
  • Before returning your jewelry, you must fill out this form and submit it online. 

After having received the returned jewelry, we will credit to the original form of payment (excl. the original shipping cost).

For more info, please visit our official Refund Policy.

 

Exchanges

You can exchange any product you purchased in our online store within 30 days after purchase. You can simply exchange your jewelry piece by returning it via mail and ordering a new piece.

Please be aware that we can only accept the returned jewelry piece, if all of the following criteria is met:

  • The jewelry must arrive unused and in it's original condition.
  • You must use tracked and insured shipping. 
  • For the exchange of your jewelry, you must fill out this form and submit it online. 

After having received the returned jewelry, we will send you a new piece of jewelry. 

For more information, please visit our official Refund Policy.